Shipping Policy: Turn One TCG

At Turn One TCG, we understand that when you add something new to your collection, you want it to arrive as quickly and safely as possible. To provide a reliable shopping experience, we have streamlined our shipping process to offer fast, secure delivery for collectors across Australia.

Shipping Rates & Timelines

Express Shipping: We exclusively use expedited shipping methods to help ensure your items arrive safely and quickly.

Cost: Free shipping on all orders. We believe in transparent pricing with no hidden shipping fees at checkout.

Delivery Window: Orders are generally delivered within 1–4 business days nationwide within Australia.

Handling Time: Orders are typically processed and dispatched within 1 business day.

Tracking Your Order

Once your order has been dispatched, you will receive an automated email containing your tracking number. You can use this tracking information to monitor your package’s journey from our location at 24 Balerang Street, Stafford QLD 4053, Australia, to your delivery address.

Safe Delivery & Collector Quality

All items are packed with professional care using appropriate protective materials. We understand how important condition is to collectors, so we take extra care to protect TCG boxes, card corners, sealed products, and other collectibles from damage during transit.

If your package arrives damaged, please contact us as soon as possible so we can review the issue and work with you toward an appropriate resolution.

Contact Information

Turn One TCG

Email: turnonetcg@gmail.com
Phone: +61 7 3179 0754
Physical Address: 24 Balerang Street, Stafford QLD 4053, Australia